Privacy Policy

Introduction

OAX Construction LLC ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This privacy policy explains how we collect, use, and safeguard information when you visit our website at www.oaxconstructionllc.com.

Information We Collect

Information You Provide

When you contact us through our website, phone, or booking system, we may collect:

• Name
• Phone number (including mobile number for SMS communications)
• Email address
• Property address or project location
• Details about your construction project

Information Collected Automatically

When you visit our website, we automatically collect certain information through Google Analytics, including:

• IP address
• Browser type and version
• Pages visited and time spent on each page
• Referring website
• Device type and operating system

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide quotes
• Schedule and manage construction projects
• Communicate with you about our services, including via SMS/text messages if you have opted in
• Improve our website and services
• Understand how visitors use our website

SMS/Text Message Communications

OAX Construction LLC offers an SMS/text messaging program to keep customers informed about their construction projects and our services.

What Messages We Send

If you opt in, you may receive text messages related to:

• Appointment reminders and scheduling confirmations
• Project updates and status notifications
• Promotional offers and service announcements

How You Opt In

You opt in to receive SMS/text messages by providing your phone number and checking the SMS consent checkbox on our website contact form. Consent to receive text messages is not a condition of purchasing any goods or services from OAX Construction LLC.

Message Frequency

Message frequency varies based on your project status and our service offerings.

Costs

Message and data rates may apply. Please check with your mobile carrier for details about your text messaging plan.

Opting Out

You can opt out of receiving text messages at any time by replying STOP to any message you receive from us. After opting out, you will receive a one-time confirmation message and will no longer receive text messages from us.

Help

For help with our text messaging program, reply HELP to any message or call us at (269) 475-9797.

Your Phone Number Privacy

We do not sell, share, or provide your phone number to third parties for their marketing purposes. Your phone number is used solely by OAX Construction LLC for the purposes described in this policy.

SMS Service Provider

Our SMS/text messaging program is powered by Twilio. Twilio may process your phone number and message data in accordance with its own privacy policy to facilitate message delivery on our behalf.

Google Analytics

We use Google Analytics to understand how visitors interact with our website. Google Analytics uses cookies to collect anonymous usage data. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

Third-Party Services

Our website uses the following third-party services:

• Google Analytics — website usage analytics
• Google Maps — embedded map on our website
• ProBook — online booking and scheduling

These services may collect information as described in their own privacy policies.

Cookies

Our website uses cookies primarily through Google Analytics. Cookies are small text files stored on your device that help us analyze website traffic. You can control cookies through your browser settings.

Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only when:

• Required by law or legal process
• Necessary to protect our rights or safety
• You have given us explicit consent

Data Security

We take reasonable measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Children's Privacy

Our website is not directed at children under 13. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have questions about this privacy policy, please contact us:

• Phone: (269) 475-9797
• Website: Contact Page